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Personal Data Policy

General

Our company, as Controller, sets as a priority the security of your personal data through our compliance with National and European Legislation and Regulation (EU) No. 679/2016 (GDPR). Through our privacy policy, we inform you on the one hand, about the practices of our company regarding the processing of your personal data and on the other hand, about the rights you have as the subjects of this data. This way you will be able to provide us with your explicit consent for the collection and processing of your personal data in as many cases as you are requested, which you can withdraw or modify at any time.

Ways of data collection

In accordance with Regulation (EU) No. 679/2016 (GDPR), personal data are the data that can be used to identify an individual. We collect your personal data that you provide exclusively to us, when you create an Account and register as a user on our online platform, when you place an order and purchase a product through the online platform of our website and when you submit requests and messages related to the service you as our customers. We are also asked by the users of our website to provide us with their personal data, and in cases where they wish to send E-mail to barok.com.grwhen they subscribe to the 'Newsletter' of our website in order to receive information from barok.com.gr και όταν αποστέλλουν βιογραφικά σημειώματα για την εύρεση θέσης εργασίας μέσω της ιστοσελίδας μας. Σε όλες τις παραπάνω περιπτώσεις η παροχή κάθε είδους προσωπικών δεδομένων γίνεται από εσάς οικειοθελώς.

The personal data we process

The company designed the website AFOI GIANNAKOUDI.OE so that its users can visit it without having to reveal their identity, unless they wish to. To create an Account you need to fill in certain fields the personal data that will be requested, which is necessary for your personalization as a customer and the conclusion of any contract with you. In order to create an Account, the following information is required: Name, Postal Address, Postal Code, Area, Country, Fixed Telephone and E-mail. Then you need to set your personal password. In order to complete your registration, you must, after reading the terms of use and the Privacy Policy, select the box in the "I accept" option. In order to complete an order and conclude a sale of a product, in addition to the information required for the creation of an Account, you will be asked for some additional information necessary for the completion of the transaction and the fulfillment of the legal obligations of our company. These details regarding the method of payment, invoicing and dispatch of the product, are the TIN and the competent Tax Office, your Profession and the details of your credit card. Finally, when you send us requests for communication in the context of Customer service, the required data is only your email address and your name, which you have already provided by creating an Account. When filling in any contact form on our website, you will be asked for your name and e-mail address.

Purposes of processing

Our company collects and maintains and processes your personal data only when you voluntarily provide it to us, for the following purposes:

  1. For your management as a registered customer and to offer personalized experience on our websites, in case you have created an Account.
  2. For the completion of orders and contracts for the sale of products through our online store.
  3. For Customer Service in respect of orders.
  4. To communicate with users and resolve any disputes.
  5. For the provision of customer services, such as the provision of offers and informative e-mails and informing users about promotional activities and new products, in case you subscribe to our company newsletter.
  6. The extraction of information on how our website is used by its visitors, in order to continuously improve it.
  7. For research and statistical purposes related to the operation of our website.

Legal processing bases

The legal basis for processing the data we collect and process is taking place in the case of the creation of an Account, taking measures as required by you as a Data Subject before the conclusion of a contract. In other words, in order to register as a User on our online platform and place an order as our customer, the processing of your requested personal data is required. We process the data you provide to us when you place a product order for the purpose of the execution of the sales contract and for the fulfillment of our legal obligations. We make use of the information you give us in order to contact you regarding the delivery of the order at your place and for the confirmation and identification of the customer in any case. Finally, the acquisition of data in the context of customer service is part of the legitimate interests of our company. The continuous improvement of our website and the services provided is also part of the legitimate interests of our company. In other cases, we process your personal data only when you provide it to us voluntarily and only when we receive your free, explicit and fully informed consent. Your consent to the processing of your personal data may be revoked at any time.

Security of your personal data

In the context of personal data protection, our company regularly checks the need to maintain your personal data and deletes what it considers to be unprofitable and not absolutely necessary for processing purposes. barok.com.gr  is committed to ensuring the security and integrity of the data it collects about the users of its website and for this reason it takes the necessary measures to protect the personal data that you users provide with any way. These measures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. In particular, we protect the security of your information by using software that encrypts and anonymizes the information you enter. The barok.com.gr website uses the SSL protocol, with 128-bit encryption (the most powerful today), for secure online trading. This encrypts all your personal information, so that it cannot be read or modified when transferred to the Internet. The Secure Sockets Layer (SSL) protocol is currently the global standard on the Internet for the certification of websites for web users and for encrypting data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the acceptance software, thus protecting personal information during transport. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been modified during transport. In addition, we restrict access to your personal data only to those employees who need to know it in order to fulfill their professional duties. They will process your personal data solely in accordance with our instructions and are committed to respecting confidentiality.

Transmission of data to third parties

Our company undertakes not to sell, rent or in any way publish or disclose the personal data of its customers to any third party. We may only transfer personal data of users to legal or natural third parties if:

A. Customers have been given explicit consent to the transfer of personal data.

B. The transfer of personal data to legal or natural persons cooperating with our company becomes necessary for the realization of the wishes and orders of the customers within the framework of the contract between us. Legal and natural persons cooperating with us have the right to process users' personal data only to the extent that it is absolutely necessary for the implementation of the contract.

C. It is required for compliance with the relevant provisions of the law and with the competent authorities only.

Period of keeping your personal data

We retain your Personal Data as needed to fulfill the purposes set out in this Privacy Policy. In particular, your data as a registered user is retained until you decide to delete it. The data necessary for the execution of the contract of sale of a product are kept for as long as is necessary to complete the conclusion, including a period for the exercise of any legal claims from the contract as well as legal obligations of a tax nature of our company. In order to serve your requests as Customers, the processing will last until the answer to your request is completed.

We will retain your personal data for as long as you subscribe to our Newsletter on our website and until our email communication is completed. We delete your personal data after the revocation of the consent given or after one (1) year has elapsed since the last information or communication message was sent by e-mail.

Cookies

Our company uses “cookies” technology in order to ensure your optimal navigation on our website. “Cookies” are small text files that contain information that is stored on your computer's hard drive when you browse our website and can be removed at any time. We use “cookies” to be able to distinguish you from other visitors, to record your IP address and the way you use our website, and to facilitate your access to all the functions of our website. The use of “cookies” allows us to collect information for statistical and advertising purposes, but mainly to personalize your browsing experience, saving your preferences. No cookies are placed on your devices, except for the necessary cookies, without or before you give us your consent. You have the ability to disable cookies at any time, easily, through the browser options, but if you do, we will not be able to record your purchases or allow you to purchase from the website / or we will not be able to provide you with optimal access to all the functions of our website. All statements of consent for cookies provided through our website are kept also in writing and stored in a safe place. Finally, we would like to inform you that every 12 months since your last entry on our website, the consent that may have been given will expire and a new one will be requested.

Newsletters

Our company sends newsletters to the users of our website at regular intervals. By creating your profile on our website, you are automatically included in the list of recipients of newsletters to the e-mail that is declared. In each newsletter you have the possibility to interrupt if you wish to send the newsletter to you, with a link at the end of each e-mail. Finally, our company reserves the right to delete any recipient from the newsletter lists. For any issue that may arise and for any relevant information regarding the operation of the prospectuses, please contact us. The update from barok.com.gris done only if you select it and for as long as you wish. On the contrary, in case you have placed an order on barok.com.gr , we will send automated informative e-mails regarding the progress of your order.

There is no way to deactivate these updates, the sending of which is a prerequisite for the correct development of your order. We invite you to take care of these e-mails so that they can reach you and keep them throughout our transaction. It is your obligation, in case you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.

The company is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP's (Internet Service providers) for delivery. The newsletters may end up in the spam folder, so please check regularly that they are not stored there.

Messages in contact form

By submitting your message in a contact form to our company and by clicking ("checking") on the "CONSIDER" indication, you accept the terms regarding the use of your e-mail and your name by our company. We undertake not to use this information for commercial purposes by transferring it to third parties. In case you do not want to keep your personal information that we acquired through the use of the contact form, you can request their deletion.

E-SHOP

You have the option to choose to place an online order as a simple guest-customer. In this case, your personal data will be kept in the archive of our online store until the completion of your order, with the exception of the transaction data that will be maintained for as long as the applicable tax legislation provides and for as long as it takes to execute the contract of sale.

Links, Hyperlinks & Banners

We would like to inform you that the website may contain links to other websites. This Policy does not apply to data collected through another website and to practices of companies that we do not control. We are not responsible for the terms of management of your personal third-party website data and we recommend that you read the Privacy Policy of each website you visit.

Children privacy

We do not knowingly process any information from any person under 15 years of age. Our website is for people over 15 years of age. If you are under 15 years old, do not use or provide any information on this site. If we find that we have collected or received personal data from a child under the age of 15, we will delete that information unless express consent or authorization has been given by the child's guardian.

Your rights

We respect your right to access, correct, request deletion or request restriction of the use of your personal data as required by Regulation 679/2016 GDPR.

  • - You have the right to know what personal information we hold about you and to request the portability of your information. We will provide you with a copy of your personal information in a structured, widely used and readable form upon your request.
  • - If your personal information is incorrect or incomplete, you have the right to request an amendment or correction.
  • - You may request that we delete your personal information to the extent that it is not necessary for the purpose of processing or when we no longer have the legitimacy to process it.
  • You have the right to withdraw your consent to the processing of your personal data when it is based on your consent.
  • - You have the right to request a restriction on the processing of your personal data and to oppose its processing, to the extent that the processing is not based on the fulfillment of a contractual or legal obligation on the part of our company.

You can exercise your above rights by requesting to the e-mail address of our company info@barok.com.gr. The period of completion of the respective request is 30 days and there may be an extension of this request, following your notification.

Right of termination

According to Regulation no. 679/2016, you have the right, if you consider that your rights regarding the protection of your personal data are violated, to file a complaint with the Hellenic Data Protection Authority. http://www.dpa.gr/.

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